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We have decades of product development and usage experience. Enough to know that no matter how similar your application appears to be the same as ones we have successfully addressed before, it isn’t. Identical plant configurations or applications do not run the same, nor are they ever operated under the same conditions or performance standards. Being aware of even subtle variations can make all the difference to solution success. We often say to our customers and prospects, “The biomass that grows, depends on what you feed it and how you treat it.” We will want to know as much as we can about those two complex variables in your situation.
Long story short, we will more than likely ask a lot of questions.